Privacy notice

RFQ Data Use and Privacy Notice

PetroVanex uses buyer inquiry details to prepare petroleum-equipment quotes, coordinate technical follow-up, and protect the sourcing workflow. This page explains the public-facing data practices for RFQ forms, email, and WhatsApp conversations.

Last updated: May 12, 2026

RFQ intake

Information buyers may send us

RFQ details are used to understand the equipment request and prepare a quote-ready technical file.

Inquiry fields

  • Product family, public configuration code, destination market, destination country, quantity, and project size
  • Technical requirements such as fuel media, voltage, flow rate, tank capacity, packing expectations, certificates, and timeline
  • Contact details supplied by the buyer, including email address, company contact, or WhatsApp number

Follow-up material

  • Photos, nameplates, drawings, labels, destination rules, or documents the buyer chooses to send
  • Email and WhatsApp conversation context needed to clarify the quote
  • Public page context such as selected SKU, application page, country playbook, or RFQ template

Use of information

How PetroVanex uses RFQ data

Quote preparation

  • Check whether the inquiry has enough product, destination, voltage, media, quantity, and document detail
  • Prepare buyer clarification questions when required fields are missing
  • Route the request through private sourcing operations without publishing buyer details

Communication

  • Reply by email, WhatsApp, or another channel the buyer provides
  • Send technical questions, quote status, product options, packing notes, and document requests
  • Keep repeat-order context so future inquiries do not restart from zero

Protection and quality control

  • Filter spam and incomplete form activity
  • Maintain private RFQ records for follow-up, service continuity, and quote traceability
  • Review product photos, documents, and packing evidence before shipment release when applicable

Boundaries

What we do not publish or sell

PetroVanex does not turn RFQ submissions into public pages, directories, or buyer lists.

Buyer privacy

  • We do not sell buyer contact details.
  • We do not publish buyer emails, WhatsApp numbers, RFQ messages, drawings, or quote documents.
  • We do not add buyer technical files to public website content.

Sourcing privacy

  • Factory identity, channel history, cost work, negotiation notes, and private evaluation records stay outside public pages.
  • Public product pages use PetroVanex product codes and anonymous sourcing language.
  • Supplier matching decisions are handled privately after buyer-facing requirements are complete.

Contact and corrections

How to contact us about RFQ data

For correction, deletion, or follow-up requests related to an RFQ, contact the public mailbox that matches the request.

RFQ desk

rfq@petrovanex.com

Use this for product specifications, quote records, and technical requirement updates.

Sales

sales@petrovanex.com

Use this for reseller follow-up, commercial discussions, and repeat order questions.

General

info@petrovanex.com

Use this for company, privacy, or non-RFQ messages.

Review the operating entity behind PetroVanex. Company profile -> Open RFQ form ->
WhatsApp+1 302 897 4604